SimplePractice Review 2025: Can It Truly Simplify Your Practice?
Running a private practice is incredibly fulfilling—but let’s face it, it can also feel like a juggling act with flaming swords. Between booking appointments, chasing insurance claims, writing notes, and trying to remember if that one client canceled or rescheduled, it’s easy to feel overwhelmed. You didn’t start this practice to drown in admin—you started it to help people.
That’s where SimplePractice comes in. It claims to be your all-in-one command center for managing the chaos behind the scenes. But does it actually deliver on that promise? Let’s take a closer look.
What Is SimplePractice? (And Why Everyone’s Talking About It)
SimplePractice is an all-in-one practice management platform designed specifically for health and wellness professionals—think therapists, counselors, social workers, nutritionists, and more. Its goal? To simplify the “business” side of private practice so you can focus on what truly matters: delivering exceptional care.
At its core, SimplePractice offers a powerful suite of tools that help you schedule appointments, conduct telehealth sessions, manage billing and insurance claims, and maintain HIPAA-compliant documentation. But it goes far beyond the basics. From customizable intake forms and treatment plans to secure, branded client portals, it’s designed to support practitioners through every stage of growth—from solo providers to multi-clinician practices.
What truly sets SimplePractice apart is its deep automation and use of modern features often found in AI tools. You can automate appointment reminders, calendar syncs, document delivery, and even claim submissions. Need to send a new client forms or follow up with insurance? SimplePractice handles it—automatically. It’s like having an office manager built right into your software, quietly keeping everything on track.
The platform is also future-ready. With built-in analytics to track your practice’s performance, a robust mobile app for on-the-go access, and optional ePrescribe integration, it ensures your practice stays modern, efficient, and client-centered.
For group practices, features like unlimited clinician additions, group telehealth sessions, and custom access roles offer the flexibility and control needed to scale with confidence.
Whether you’re a first-time solo practitioner or leading a growing team, SimplePractice adapts to your pace. It’s not just about managing your practice—it’s about elevating it.
In short, SimplePractice wants to be more than just software. It aims to be your silent business partner—working behind the scenes to manage the admin load, reduce stress, and give you more time to do what you love: help people heal and thrive.
Core Features of SimplePractice: More Than Just Scheduling
Let’s break down the features that make SimplePractice a favorite among mental health and wellness professionals. These tools are divided into three main areas: streamlining admin, optimizing client care, and growing your practice.
Streamline Admin Tasks
Smart Scheduling
The intuitive calendar allows you to manage appointments, set availability, and handle rescheduling with ease. You can also allow clients to book online, reducing back-and-forth emails.
Billing & Payments
Accept payments directly, issue superbills, and automate invoice generation. Integration with Stripe means your clients can pay online—no chasing checks or cash.
Insurance Management
Filing claims has never been this easy. SimplePractice allows you to submit and track insurance claims electronically. Newer plans even offer automatic insurance status checks and a monthly allowance of free claims.
Documentation & Notes
From SOAP notes to treatment plans, SimplePractice makes documentation seamless. Templates are customizable, secure, and stored in a HIPAA-compliant format. Plus, the system automatically saves your work—no more lost progress.
Optimize Client Care
Telehealth Integration
HIPAA-compliant, secure video sessions are baked right into the platform. There’s no need for a third-party app, and the client experience is smooth—just one click to join.
Client Portal
Clients can schedule, message, upload documents, and view invoices through their own secure portal. It enhances transparency and saves both sides time.
Measurement-Based Care
This is a standout. SimplePractice integrates standardized assessments (like GAD-7, PHQ-9, etc.) directly into your workflow. Track outcomes and treatment effectiveness effortlessly.
ePrescribe (Add-On)
If you’re licensed to prescribe medication, SimplePractice offers an ePrescribe add-on, making it easy to send prescriptions directly to pharmacies without leaving the platform.
Manage & Grow Your Practice
Mobile App (EHR on the Go)
Manage your entire practice from your phone or tablet. Review notes, check your schedule, and message clients securely—all on the move.
Analytics & Reports
Keep track of your revenue, appointment trends, claim status, and client data with detailed, visual reports. It’s like having your own data analyst on call.
Online Appointment Requests
Clients can view your availability and request sessions via your website or the client portal. You control approvals, so you maintain full control of your calendar.
Privacy & Support
HIPAA-Compliant Security
Security is not optional—it’s critical. SimplePractice ensures all data is encrypted, access is role-controlled, and communication channels (including telehealth) are secure.
Dedicated Support
You get a knowledge base, community forums, live chat, and phone support (depending on your plan). Plus, the Plus Plan includes a premium phone support line.
Easy Switching
Already using another platform? SimplePractice helps you migrate your data securely, with minimal downtime.
Pricing Breakdown: Flexible Plans for Every Stage
One of the standout strengths of SimplePractice is its clear and scalable pricing model. Whether you’re a solo therapist just starting out or a growing group practice, the platform offers flexible plans designed to support your clinical and administrative needs—without locking you into bloated pricing or unnecessary features. Let’s break down what each plan includes and who it’s best suited for.
Try Before You Buy
Free Trial: 7 days
Bonus: Get 40% off for 12 months if you upgrade within the trial period
No Credit Card Required: Cancel anytime during the trial—completely risk-free
This trial gives you a chance to explore the interface, test core features, and see how SimplePractice fits your workflow before committing. The 40% discount is a generous bonus for those ready to dive in early.
Starter Plan – $49/month
Best for: Solo practitioners just launching their private practice
This is the most basic plan, but it’s far from bare-bones. The Starter tier includes:
Basic diagnostic and treatment planning tools
Integrated measurement-based care tools
Online appointment request system
Electronic claim filing capabilities
If you’re managing a lighter caseload or just want to keep things streamlined, the Starter plan covers all the essentials. It’s great for those who prefer a minimalist approach without sacrificing professionalism.
Essential Plan – $79/month
Best for: Growing solo practices that need more automation and customization
This plan builds on the Starter tier by adding important time-saving and client-engagement tools:
Automatic appointment reminders
Calendar sync with external calendars (like Google or iCal)
Custom treatment plans
Access to Wiley Treatment Planners
10 free insurance claims per month
For therapists with a larger client load or those juggling multiple responsibilities, the Essential plan helps reduce no-shows, keep treatment plans organized, and integrate seamlessly with your daily schedule.
Plus Plan – $99/month
Best for: Busy practices or group providers looking for advanced features and support
The Plus plan is SimplePractice’s most robust tier, ideal for multi-clinician teams or solo providers scaling fast. It includes:
Group appointments and telehealth functionality
Premium phone support for faster assistance
Automatic insurance eligibility checks
35 free insurance claims per month
Ability to add unlimited clinicians to your account
This plan is designed for serious scalability, giving you the infrastructure to grow without outgrowing your software.
Pros and Cons: The Real Talk
Pros
- All-in-One Solution
- HIPAA Compliant & Secure
- Customization Options
- Automation Galore
- Scalable Pricing
Cons
- Learning Curve
- Pricing Jumps
- No Unlimited Claims
- ePrescribe Costs Extra
- Limited Free Trial Duration
When you’re running a private practice, the tools you use can make or break your workflow. SimplePractice has earned a strong reputation among mental health and wellness professionals for its robust, all-in-one platform—but like any software, it has its strengths and shortcomings. Here’s a balanced look at what SimplePractice gets right—and where there’s room for improvement.
Pros
1. All-in-One Solution
SimplePractice covers everything you need to manage your practice in one platform. From appointment scheduling and secure telehealth to billing, documentation, and client communication, it removes the need to juggle multiple tools or subscriptions. That means fewer tabs, less confusion, and more time spent on client care.
2. HIPAA Compliant & Secure
Security isn’t optional in healthcare—it’s essential. SimplePractice is fully HIPAA-compliant, offering end-to-end encryption for client records, messaging, and video sessions. Whether you’re storing sensitive notes or conducting telehealth sessions, you can trust that your data is locked down and compliant with industry standards.
3. Customization Options
Not all practices are the same, and SimplePractice gets that. From custom progress note templates to branding your client portal, you can personalize your workflow to fit your style. It adapts to you—not the other way around.
4. Automation Galore
Why spend time on tasks you can automate? SimplePractice offers automatic appointment reminders, insurance claims filing, secure document sharing, and more. These features significantly reduce admin time, allowing you to focus on what really matters—your clients.
5. Scalable Pricing
Whether you’re just getting started or expanding your team, SimplePractice has a plan that fits. Its tiered pricing model grows with your practice, offering more features and team access as needed.
6. Industry-Specific Tools
This isn’t a generic business platform retrofitted for therapists. SimplePractice was built specifically for mental health and wellness professionals, which means the tools and workflows feel intuitive and relevant from day one.
Cons
1. Learning Curve
While the interface is modern and clean, the depth of features can be overwhelming at first. New users may need some time to navigate everything, but fortunately, onboarding resources and tutorials help flatten the curve.
2. Pricing Jumps
The leap from the Starter to Essential plan—from $49 to $79/month—may feel steep, especially for solo practitioners on a tight budget. While the added features are valuable, some users might find the jump a bit abrupt.
3. No Unlimited Claims
Even at the highest tier (Plus Plan), there’s a limit on the number of free insurance claims per month. Any claims beyond the allowance come at an extra cost, which can add up for high-volume practices.
4. ePrescribe Costs Extra
If you need electronic prescribing capabilities, you’ll have to pay separately for the ePrescribe add-on. This feature isn’t included in any base plan.
5. Limited Free Trial Duration
A 7-day free trial gives only a short window to test everything, which may be challenging for busy professionals trying to evaluate the platform while managing an active caseload.
SimplePractice vs. The Competition: How Does It Compare?
In the world of EHR and practice management software, there’s no shortage of options. But not all platforms are created equal—especially when it comes to features tailored for mental health professionals. Here’s how SimplePractice compares to a few of its top competitors:
SimplePractice vs. TherapyNotes
TherapyNotes is known for its detailed clinical documentation and strong billing tools. It also offers top-tier phone support, making it a favorite for providers who value hands-on help. However, it lacks a sleek mobile app and integrated client portal, both of which are key strengths of SimplePractice.
Verdict:
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Choose TherapyNotes for detailed documentation and billing-heavy practices.
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Choose SimplePractice for modern UX, telehealth, and client engagement tools.
SimplePractice vs. TheraNest
TheraNest offers solid value with affordable pricing, note-taking, and scheduling tools that are comparable to SimplePractice. However, the interface feels outdated, and its telehealth features aren’t as seamless or built-in.
Verdict:
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TheraNest is a good budget-friendly choice for basic practice needs.
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SimplePractice wins for automation, polish, and modern functionality.
SimplePractice vs. Jane App
Jane serves a wider range of health professionals beyond mental health, such as physical therapists and chiropractors. While it shines in design and customization, it may lack the specific tools therapists need, like tailored documentation and assessments.
Verdict:
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Jane is ideal for multidisciplinary or wellness clinics.
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SimplePractice is purpose-built for therapists, coaches, and mental health providers.
In short, SimplePractice stands out for its intuitive design, automation features, and mental health focus—making it a top choice for modern private practices.
Final Verdict: Is SimplePractice Worth It?
If you’re a therapist searching for a HIPAA-compliant, all-in-one platform that actually keeps up with your growing practice, SimplePractice is a no-brainer.
From smart automation to client-friendly tools and fully customizable workflows, it’s designed to save you time and streamline your day. Sure, it’s not the cheapest option on the market—but the value is undeniable.
You’ll spend less time on admin chaos and more time doing what you love: helping clients. For mental health professionals who want a solution that works as hard as they do, SimplePractice is an investment that quickly pays for itself.